Last Updated: January 22, 2025

London Glass (“we,” “us,” or “our”) operates under Tee Print London Limited and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, thelondonglass.co.uk (the “Website”).

1. Information We Collect

1.1 Information You Provide to Us: We may collect personal information that you voluntarily provide, such as:

  • Name and contact details (e.g., email address);
  • Correspondence (e.g., emails or messages);
  • Information is provided when filling out forms or making inquiries through our Website.

1.2 Information We Collect Automatically: When you visit our Website, we may automatically collect technical data, including:

  • IP address, browser type, and operating system;
  • Pages you visit, time spent on the Website, and navigation paths;
  • Device information, such as unique identifiers and network details.

1.3 Information from Third Parties: We may receive data about you from analytics providers, business partners, or advertising networks to improve our services.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries or requests;
  • To provide you with information about our services;
  • To ensure the proper functioning of our Website and improve user experience;
  • To comply with legal and regulatory obligations;
  • To send marketing communications if you have opted in (you can opt out anytime).

3. Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers and Partners: To help us operate the Website or provide services to you.
  • Legal Obligations: To comply with applicable laws, regulations, or enforceable governmental requests.
  • Business Transactions: In case of a merger, acquisition, or sale of assets, your personal data may be transferred.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to secure your personal data and prevent unauthorized access, disclosure, or loss. However, the transmission of information via the Internet is not completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize your data.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, contact us at [email protected].

7. Cookies

Our Website uses cookies to enhance your experience and analyse usage. For more details on how we use cookies, please see our Cookie Policy.

8. International Data Transfers

If we transfer your personal data outside the UK, we ensure that it is protected by appropriate safeguards as required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.

10. Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

Your privacy is important to us, and we are committed to handling your personal data responsibly and transparently.